FAQ

Frequently Asked Questions

What is Connect 24.7?

Connect 24.7 is your go-to negotiation service for reducing phone, internet, TV and cable bills. We specialize in negotiating discounts, securing one-time credits, and getting fees refunded.

How does it work?
  • Call our dedicated helpline or email your bills on bills@connect247.com.
  • Our negotiation experts get to work and respond within two business hours.
  • Receive a call or email an email with the negotiation results.
Will my service change?

No, we save you money without altering your service level or signing you up for a new contract. Any significant changes will be confirmed with you before implementation.

How much does it cost?

Our fee is 15% and it’s included in your savings. It’s free if you don’t save money during the negotiation process. No upfront fee, no hidden fee.

Is my data safe with you?

Yes, we prioritize customer security. Our system employs robust security measures, and personal data access is limited. We never share your data with third parties.

What if I don't save money?

If you don’t save money, the negotiation is entirely free, and you won’t be charged anything. 100% payment refund if you’re not satisfied.

When do I have to pay?

You will be charged once discount is applicable and after your approval.

What happens if my savings are not applied?

If your savings haven’t been applied, you will not be charged. If charged already, you will be refunded with 100% of your amount. We ensure your savings are in place before any charges.

Can I cancel?

Yes, you can cancel your anytime with no additional charges.
Have more questions? Feel free to reach out! Call us for instant assistance and activate your savings right away.

What happens if my savings are not applied?

If your savings haven’t been applied, you will not be charged. If charged already, you will be refunded with 100% of your amount. We ensure your savings are in place before any charges.

What happens if my savings are not applied?

If your savings haven’t been applied, you will not be charged. If charged already, you will be refunded with 100% of your amount. We ensure your savings are in place before any charges.

Get your discounts right now